We want you to love your purchase. If you are not completely satisfied, we accept returns within 14 days of receipt.
Conditions
- Items must be unworn, unwashed, and in their original packaging with all tags attached.
- Non-Returnable Items: Returns of socks are not accepted under any circumstance. Swimwear will not be accepted if the hygiene sticker is missing.
Free Returns
We offer free returns for orders from:
- GCC Countries (UAE, KSA, Kuwait, Bahrain, Oman, Qatar)
- United States
- United Kingdom
- Egypt
- Jordan
For all other countries, you will need to coordinate with a courier of your preference to ship your products back to our warehouse.
Exchange Policy
Unfortunately, we don’t offer direct exchanges. You can return the products for a refund (or voucher) and then place a new order for the desired item.
Refunds
- You can choose to receive a refund as a voucher or to your original payment method.
- For Cash on Delivery (COD) orders, refunds can only be issued in the form of a voucher.
- Vouchers issued cannot be redeemed in retail outlets, only on our website.
How to Return
To initiate a return, please visit our Returns Center or contact our support team. You can raise a return request only once per order, so please ensure you select all items you wish to return.